Rodrigo’s is a company registered in the Democratic Republic of Sri Lanka located at No. 104 Pepiliyana Rd, Nugegoda 10250. 

Your privacy is very important to us, and we will take every precaution to protect the personal information we gather about you. This policy will tell you about how we manage your personal data when you use our services. By continuing to use our services, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy. 

What type of data do we collect? 

  • Personal Data – This mostly focuses on personal information, such as your first and last names, gender, and date of birth. 
  • Contact Data – Email address, mobile number, residential address, fax number 
  • Corporate Data – Company name, contact number, address 
  • How do we collect data? 

Given below are the different methods used by us to collect data from and about you 

  • Online Orders – Requests for food via our social media outlets will be fulfilled. 
  • Social Media 
  • When you win a competition through our social media channels 
  • When we need information from you in response to a question or complaint you’ve made.  
  • How we use the data we collect? 

The data we collect shall only be used for legitimate purposes related to conducting and managing our business in order to provide you with the highest standard of service through our network of outlets and offices. We shall ensure that there is no negative impact on you as a result of our use of data collected from you. 

  • Purposes for which the data will be used 
  • Any catering/birthday orders or other requests you make in conjunction with our services will be processed and administered by us. 
  • To manage our relationship with you 
  • Improving our customer service 
  • Asking you to take a survey or submit a review 
  • Notify you about changes to our Privacy Policy 
  • Enable you to partake in draws and competitions 
  • Marketing 
  • Notify you about personalized promotions and special offers 
  • Notify you about new outlet openings 
  • Inform you about our brands, products, events or other promotional purposes 
  • Third Party Marketing 

We will request your express consent before we share your personal data with any third-party company for marketing purposes 

  • Opting out 
  • Disclosure of Personal Data 

You may withdraw your consent to: 
a) receive promotional text messages or emails 
b) share your personal data with any third-party organization for marketing and/or any other purposes any time, by contacting us. 

We will only share the data we collect within Rodrigo’s Group of Companies and no external party shall be given access to your data without your expressed consent. 

  • Security of Data 

We will securely keep the information we acquire about you in storage sites on our corporate premises or in the cloud that are totally under our control. We have implemented appropriate security measures to protect your data and prevent it from being lost, misused, accessed in an unauthorized manner, changed, or disclosed. 

Only our marketing staff who have a need to know will have access to your personal information. They must process such information in strict accordance with our directions. They are bound by a strict code of secrecy. 

  • Complaints 

If there are any comments, questions, or concerns about the contents of this Privacy Policy or about how we utilize your information, please do not hesitate to contact us and we shall extend our fullest support to resolve the same.